Thank you for your interest in our products! We at Bichilingciu Tee strive to provide our customers with high-quality products and excellent service. This policy outlines our conditions for refund and returns.

 

 

This policy applies to all products sold on the Bichilingciu Tee store.

 

 

We accept returns for unused and unworn items within 30 days of delivery.

 

Conditions for Return:

 

Items must be returned in their original packaging with all tags attached.

Items must be unworn, unwashed, and free of any damages.

Items must be purchased directly from the Bichilingciu Tee POD store. We cannot accept returns for items purchased from other retailers.

Reasons for Return:

 

Incorrect item received

Damaged item received

Defective item

Non-Returnable Items:

 

Items that are worn, washed, or damaged

Items that are missing tags

Items purchased on sale or clearance

Custom-made or personalized items

 

To initiate a return, please contact our customer service team at [email protected] or +1 (305) 559 – 4000 within the return window. We will provide you with a return shipping label and instructions on how to return your item.

 

 

Once we receive your returned item and verify that it meets the conditions for return, we will issue a full refund to the original payment method used for the purchase. Please allow 3-5 business days for the refund to be processed.

 

 

In case of incorrect or damaged items, we will cover the return shipping costs.

For all other reasons (e.g., change of mind), the customer will be responsible for the return shipping costs.

Exchanges:

 

We currently do not offer exchanges. If you would like a different size or item, you will need to return your original item and place a new order.

 

 

If you have any questions about our return and refund policy, please contact us at [email protected] or +1 (305) 559 – 4000.

 

We appreciate your understanding!